Sundance Spas is a well-renowned company in the world of luxury hot tubs and spas. In this comprehensive review, we dive deep into the world of Sundance Spas to explore the myriad of features, pros, and cons of a Sundance Spa, and I’ll provide my unbiased opinion at the end.
Unveiling the Elegance
Sundance Spas are synonymous with elegance and luxury. They offer a range of exquisitely designed hot tubs and spas, designed for turning your backyard into a private oasis. These high-end spas are known for their superior craftsmanship, ensuring both style and functionality. However, consumers don’t seem to agree on the high quality of these spas.
It appears to me that Sundance has changed the way they manufacture their hot tubs, perhaps switching to a new manufacturer or different materials. People have left reviews expressing satisfaction with their older spas, but there have not been many positive reviews for newer models.
Hydrotherapy Jets
When it comes to relaxation, Sundance Spas are in a league of their own. These masterpieces are equipped with state-of-the-art hydrotherapy jets that target specific muscle groups to provide a soothing and invigorating massage. The therapeutic benefits of hydrotherapy are well-documented, and Sundance Spas have perfected the art.
Range of Prices, with More Premium Than Entry-Level Options
Sundance Spas offers a range of hot tubs to cater to your specific preferences and budget. When it comes to pricing, Sundance Spas takes a unique approach. Instead of providing exact price points for each model, they categorize their hot tubs into four distinct pricing categories:
- Entry-Level: Starting at $4,000 and extending up to $7,999.
- Mid-Level: Priced between $8,000 and $11,999.
- Premium: Ranging from $12,000 to $15,999.
- Luxury: Exceeding $16,000.
It’s important to note that these prices reflect the manufacturer’s suggested retail price (MSRP). For precise and up-to-date pricing, you must request a quote from your local Sundance Spas dealer. Keep in mind that actual prices may vary depending on your location and any special package deals available.
In addition to the initial purchase cost, it’s essential to consider the running costs. Sundance Spas prides itself on energy efficiency, with most of its models incurring electrical costs that typically range between a reasonable $10 and $20 per month.
Lack of Customer Support and Maintenance Help
Unfortunately for Sundance, there have been many customers expressing their displeasure with Sundance’s customer support and failing parts.
Here are some unsatisfied consumers expressing issues they’ve had with Sundance Spas:
As you can see, many consumers have had a difficult time getting replacement parts for their hot tubs, and have also had issues with parts failing.
Energy Efficiency
In today’s environmentally conscious world, energy efficiency is a top priority for many. Sundance Spas are designed with this in mind. Their innovative insulation and energy-saving features not only reduce operational costs but also make them an eco-friendly choice. Energy costs should be around $10-$20 a month.
Customization to Your Preferences
Sundance Spas offers a range of customizable options, allowing you to choose the features and aesthetics that suit your preferences. From lighting to jet configurations, you can create a spa that’s uniquely yours.
Fluidix Jets are Durable and Controllable
One of the standout features of Sundance Spas is their patented Fluidix Jets. These jets are designed to provide a personalized massage experience and are known for their durability. Unlike traditional jets with moving parts, Fluidix Jets are less likely to break down over time. Each jet is carefully engineered to mimic various types of massages, such as Shiatsu or deep tissue massage.
Furthermore, Sundance Spas incorporates Silent Air Injector jets, which allow you to infuse your spa experience with aromatic fragrances for a delightful aromatherapy session without compromising water quality.
Innovative Water Management
Maintaining clean and hygienic spa water is paramount. Sundance Spas combines water filtration with UV-C light to ensure pristine spa water. The CLEARRAY PRO3TECT Automatic Oxidizer is available either as a factory-installed feature or as an aftermarket upgrade for select models. This system complements the standard CLEARRAY filter and UV water management system, ensuring that your spa water remains crystal clear.
For those residing in colder climates, Sundance Spas offers an extra layer of insulation made from recycled blue jean material as a factory upgrade option, enhancing heat retention and energy efficiency.
SmartTub App: Your Spa Companion
To further enhance your spa experience, Sundance Spas provides compatibility with the SmartTub app, available for both iOS and Android devices. Notably, it is Amazon Alexa-enabled, adding a touch of convenience to your spa management. The SmartTub app offers you the ability to remotely monitor and control your spa. It also simplifies scheduling repairs or maintenance with your local dealer, all within the app itself.
However, it’s important to be aware that this smart connectivity does come with an associated cost—a yearly subscription for app usage. While this subscription might seem a tad expensive, especially when considering the price of the hot tubs themselves, the convenience and control it provides are invaluable.
Pros and Cons of Sundance Spas
Pros
- Elegance: Sundance Spas are synonymous with elegance and luxury, transforming your backyard into a private oasis.
- Ultimate Relaxation: State-of-the-art hydrotherapy jets provide soothing and invigorating massages, promoting relaxation and well-being.
- Energy Efficiency: Sundance Spas prioritizes energy efficiency, resulting in reasonable electrical costs, ranging from $10 to $20 per month for most models.
- Customization: Sundance Spas offers a range of customizable options, allowing you to personalize your spa to your preferences, from lighting to jet configurations.
- Fluidix Jets: Patented Fluidix Jets offer durability and personalization, mimicking various massage types.
- Innovative Water Management: The combination of water filtration and UV-C light ensures clean and hygienic spa water.
- SmartTub App: Compatibility with the SmartTub app, allowing remote monitoring and control of your spa.
Cons
- Price Variation: Sundance Spas’ pricing structure may lead to substantial differences depending on location and specific package deals.
- Expensive: Many of Sundance Spas’ offers are towards the higher end, with many of their hot tubs falling in their “luxury” category. Those looking for a budget-friendly option would be better off with a different brand.
- SmartTub App Subscription: The SmartTub app usage requires a yearly subscription, adding to the cost.
- Frequent Replacement: Customers assert that many of the parts of their Sundance Spa have stopped working after a short amount of time.
- Difficulty with Maintenance Times: Many consumers have had issues getting replacement parts, claiming waiting months or even over a year to receive replacement parts.
- Unresponsive: Purchasers have cited having a hard time getting into contact with Sundance, even stating the dealer they purchased from couldn’t get into contact with them either.
Frequently Asked Questions (FAQs)
Sundance Spas offer a wide price range, categorized into entry-level ($4,000 to $7,999), mid-level ($8,000 to $11,999), premium ($12,000 to $15,999), and luxury (over $16,000). Actual pricing may vary by location.
Yes, Sundance Spas prioritizes energy efficiency. Most models have reasonable electrical costs ranging between $10 and $20 per month.
Absolutely! Sundance Spas offers a range of customizable options, allowing you to personalize your spa to your preferences, from lighting to jet configurations.
Fluidix Jets are known for their durability, as they don’t have moving parts that could break down over time. They’re designed to provide a long-lasting massage experience.
The SmartTub app is a companion app for Sundance Spas, compatible with iOS and Android devices. It allows you to remotely monitor and control your spa, as well as schedule repairs and maintenance with your local dealer.
Conclusion
In conclusion, I would not recommend Sundance Spas.
Sundance Spas are an okay option for those seeking a high-level luxury hot-tub experience. With their elegance, customization options, energy efficiency, and smart technology, they offer a solid choice for relaxation.
Despite those claims of luxury and high quality, there are many consumers claiming their spas have been low quality and often needed replacement parts. Then, those replacement parts were incredibly difficult to receive, as it was a challenge to get into contact with a Sundance representative, and then the parts would take months to ship.
Furthermore, those looking for a budget-friendly first hot tub may be better off looking elsewhere, as Sundance tends to be towards the higher end of pricing. Additionally, the required SmartTub app subscription is offputting, as I don’t feel I should have to pay to continue using a product I’ve already purchased.
Overall, I think the high price and “luxury” claims are not well supported by the quality of the products Sundance puts out.
Check out other brand reviews here: